Just got my iPod back from geek squad. They didn’t scratch it up any more than last time they had it, so it looks ok šŸ™‚ They replaced my HD and the battery. The battery was a very pleasant surprise as I didn’t know that Best Buy covered it. I am used to basically plugging my iPod in every 30 min or it shuts off. I don’t know what kind they put in there but now I am getting 7-8 hours of constant playback! I am truly amazed!